We appreciate any feedback you might have about the service at Oak Tree Vets, if you have a compliment, suggestion on how we can improve our service or a complaint. We hope that you never have reason to complain about the standards of service received from us, however, if you feel that there is something you wish to complain about, in the first instance please call the surgery to discuss your complaint.
We are dedicated to providing the best possible service to our clients and their pets.
If you wish to put our complaint in writing, please address to “Complaints Manager”.
Oak Tree Vet Centre
539 Queensferry Road