We appreciate any feedback you might have about the service at Oak Tree Vets, if you have a compliment, suggestion on how we can improve our service or a complaint. We hope that you never have reason to complain about the standards of service received from us, however, if you feel that there is something you wish to complain about, in the first instance please call the surgery to discuss your complaint.

We are dedicated to providing the best possible service to our clients and their pets.

If you wish to put our complaint in writing, please address to “Complaints Manager”.

Oak Tree Vet Centre
539 Queensferry Road
Edinburgh
EH4 7QE

We will continue to send you essential reminders, such as vaccination and flea and worm control, for treatments that you currently receive. We need you to say yes to staying in touch for other pet and practice information. Please manage your consent and communication preferences below.
I agree to have read and accepted your terms and privacy policy. Your privacy is important to us and you can find out more about how we use your data from our “Full Privacy Notice” which is available from in the links above.