As dog owners ourselves we’ve experienced the joy, concern and commitment a new puppy brings. Getting off to a good start with a new puppy will hopefully lay a solid foundation for a lifetime of mutual friendship and good times.

Your vet has a very important role to play here and anyone who have visited us will see just how many of our canine visitors enjoy coming to see us and renewing their friendship or perhaps just mooching for biscuits!

Creating the positive experience for our dogs starts with their very first visit when we provide our puppy starter programme.

We encourage you to come and see us as soon as possible after acquiring your new puppy and even if that means an extra visit, that is fine for us and adds no cost. You will have an extra long half hour appointment that first time, so we can meet and examine your puppy and discuss all of the aspects of puppy care, such as the vaccinations, worming, microchip, diet, training, insurance and parasite control. Please bring with you any questions you have and we’ll be happy to answer them. We’ll outline what your puppy needs, customised for your puppy, you and your family’s situation. You won’t be exposed to a rigid scheme nor railroaded into purchases you don’t need.

It is likely you will see us two or three times and for a well puppy we charge you only a single routine examination for all of our time, plus the materials used. Routine appointments at Oak Tree are twenty minutes so we can carry out a good examination, explain things and you will always have time to ask questions right there and then.

We look forward to seeing you soon!